Effective Date: June 1, 2024

Introduction

Welcome to www.iwcjacksonville.com (the "Website"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

Information We Collect

We may collect personal information from you when you visit our Website, fill out a form, or communicate with us. The types of personal information we may collect include:

Name
Email address
Phone number
Any other information you choose to provide

Use of Your Information

We use the information we collect from you solely for the following purposes:

To respond to your inquiries and provide you with the information you request
To communicate with you, if you are a patient and have agreed to receive SMS communications (you can opt-out at any time)
To improve our Website and services

Sharing of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties.

SMS Communications

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes."

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.

Messaging frequency may vary.

Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit our website at www.iwcjacksonville.com.
Visit https://www.iwcjacksonville.com/privacy for privacy policy and https://www.iwcjacksonville.com/privacy for Terms of Service.

SMS Terms & Conditions

SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Integrative Wellness Center of Jacksonville, you may receive messages related to the following

Appointment reminders
Follow-up messages
Billing inquiries
Appointment Scheduling

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. Melissa Ellis at Integrative Wellness Center of Jacksonville, on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Integrative Wellness Center of Jacksonville at any time."

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt in to receive SMS messages from Integrative Wellness Center of Jacksonville in the following ways

They message us first
By filling out a paper form

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. or visit https://www.iwcjacksonville.com/privacyOr, you can get help directly from us at www.iwcjacksonville.com

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP"
Message frequency may vary

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us at:

Email: info@iwcjacksonville.com

Thank you for visiting www.iwcjacksonville.com. Your privacy is important to us.

Effective Date: June 1, 2024